Thanks for shopping with tmdplus.com. International shipments may be delayed due to holidays or special circumstances. to keep track of your order, contact us so we can provide you the order’s tracking number.

Order Processing Time

  • Order Processing Time: It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Generally, orders are shipped within 7-20 working days of order confirmation/payment. Orders made on the weekends might experience delay.
  • Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Cost & Transit Time

1.Processing Confirm and process orders 1-3 Working day
2.Shipping After the order is shipped Standard Logistics 7-20 Working day
Total Delivery Time Standard Logistics 8-23 Working day

Shipping Location

  • We only offer delivery in the U.S., excluding Puerto Rico, and Guam.
  • P.O. Box, APO/FPO/DPO, and international delivery are not available at this time.
Tracking
  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

International shipments may be delayed due to holidays or special circumstances. If your order is delayed, please contact us via email, and we will check the situation with the transportation company in time. Thank you for your understanding and support.

Order Cancellations

  • We can cancel the order for you if you contact us in time after your purchase. If your payment is completed and the parcel is not shipped out, you can cancel your order before your item’s delivery. We will refund the full amount of your money.
  • Orders cannot be canceled once the parcel is shipped out.

About Tax

In rare cases, orders may be charged customs fees by your government, not our site. You will be responsible for these charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Please contact your local customs office for more information about customs fees, duties, and taxes.

Phone: +86 18536639805
Email: sale@tmdplus.com
Address: 5-305, Huarun Emerald Cheng, Gutian 2nd Road, Qiaokou District, Wuhan, China